Samsung has released a second May 2023 firmware update for its Galaxy S21 series, aimed at resolving a bug that caused rebooting and freezing problems in devices. The initial update, which included the May 2023 security patch, inadvertently introduced this issue. However, the new update, with firmware version G99xBXXU7EWE6, reportedly rectifies these annoyances. Users in a number of nations including Austria, Greece, Poland, Germany, and UK can now download and install the update to improve the functionality and stability of their Galaxy S21 devices.
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Bug Fix and Firmware Details
The first May 2023 update, firmware version G99xBXXU7EWE1, inadvertently introduced a bug that caused some Galaxy S21 devices to freeze and reboot unexpectedly. Samsung has swiftly responded to user feedback and rolled out a second May update, firmware version G99xBXXU7EWE6, specifically aimed at addressing these issues. There are now a number of nations including Austria, Greece, the Philippines, France, Italy, Spain, Germany and United Kingdom where you can download the 251MB update for the Galaxy S21.
Installation Process
To update their Galaxy S21 devices, users can follow a simple process.First, launch the device’s Settings app and go to the “Software update” area. From there, select “Download and install” to check for the availability of the update. As an alternative, consumers can use a Windows PC to manually upgrade their devices by downloading the official firmware files from the Samsung website. Before starting the update process it is essential to make sure the device has enough storage and is linked to a reliable internet connection.
Precautions and Troubleshooting
Before proceeding with the update it is recommended to ensure that the device has sufficient battery charge or is connected to a power source to prevent any interruptions during the installation. Additionally, it is essential to create a backup of important files using Smart Switch, Samsung account, or Google account to avoid data loss. The usage of mobile data may not be permitted by some carriers, so users should be informed that some carriers may require a Wi-Fi network connection for updates.
If users encounter any errors or face issues during the update, they can try troubleshooting steps such as performing a software update, factory reset, or turning on Safe mode to identify any problematic third-party apps that may be causing the problem. Users can also seek assistance from Samsung support or visit the official Samsung website for further guidance.
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Samsung’s commitment to providing software support for its flagship devices is evident with the release of the second May 2023 update for the Galaxy S21 series. This update, firmware version G99xBXXU7EWE6, addresses the rebooting and freezing issues that were inadvertently introduced in the initial May update. In a number of nations, the update, which improves the stability and performance of the Galaxy S21, is presently available for download and installation. For a seamless and optimised experience with their Galaxy S21 smartphones, customers should frequently check for updates and stay current with the most recent software.