How to fix Samsung TV Plus Not Working issue

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Samsung TV Plus is a convenient streaming service that offers a wide range of live channels to Smart TV owners. While it provides an extensive library of entertainment options users may encounter issues like Samsung TV Plus not working.

How to fix Samsung TV Plus Not Working issue

Method 1: Check Your Internet Connection

A bad internet connection is one of the main causes of Samsung TV Plus not working. Running a speed test on a device connected to the same WiFi network as your TV will confirm the problem and help with troubleshooting.

Method 2: Update Your TV

Outdated software can lead to compatibility issues. To update your Smart TV:

  • Make sure to have the stable internet connection.
  • Navigate to Settings > Support > Software Update.
  • Click the Update Now button.
  • Any available firmware updates will be automatically downloaded and installed. Do not turn off TV during this process.

Method 3: Change DNS Settings

Altering DNS settings can sometimes improve connectivity. Follow the steps:

  • Go to Settings > Network > Network Settings.
  • Click on IP Settings then select DNS Settings.
  • Change from Obtain Automatically to Enter Manually.
  • 8.8.8.8 and 8.8.4.4 should be entered in the Primary DNS address and Secondary DNS address respectively.
  • Save the settings and restart your TV.

Method 4: Reset Smart Hub

Resetting the Smart Hub can help resolve software glitches:

  • Navigate to Settings > Support > Device Care.
  • Click on Self Diagnosis, then select Reset Smart Hub.
  • Enter the reset pin as 0.0.0.0 and allow your TV to finish the restarting process.
  • Restart your TV and set up the Smart Hub again.

Method 5: Reset Network Settings

Resetting network settings can refresh your TV’s connection:

  • On your Smart TV go to Settings > General > Network.
  • Click on Reset Network and confirm the action.
  • Re-enter your Wi-Fi credentials and reboot your Smart TV.

By following these methods, you can troubleshoot and potentially resolve the Samsung TV Plus not working issue. Remember to ensure a stable internet connection and keep your TV’s software updated for a seamless streaming experience.